Sunday, October 25, 2009
Well mid-terms are finally out of the way for Ross and I am getting ready to start my 4th week of work. The mid-terms went pretty well but now Ross has to get ready for finals that are coming up in about 5-6 weeks, which is way more stressful than mid-terms...especially since the finals are graded for points! As for me, work is still work. Nothing great. The training was less than effective and I found out how true that really was on Friday when the whole class was thrown on the phones to start answering calls. Even though the time spent on the phone trying to answer questions was less than an hour and a half out of the 8 hour day...no one from the class felt prepared. The training on how to operate the phone system (transferring calls, placing lines on hold, calling other departments, etc) lasted a whopping 5 mins. And what made it even more stressful of an event was all the extra noise and commotion going on due to a baby shower taking place in the next isle. That's right....a baby shower in the middle of a call center with new hires trying to answer calls. To add to all that, the baby shower was for the "trainer" and his wife. So needless to say we were on our own for most of the time since our trainer was busy handing out slices of cake and watching his wife open baby gifts. But, I guess some companies don't put a lot of effort into their training programs. Or maybe I just had higher expectations since I was required to attend a 3 week long training session. So this coming week will probably be more interesting than last week. In the end, I keep telling myself that at least I have a job that is paying more than unemployment and I continue to keep my eyes and ears open for something better to come along. I guess I should get off the computer and get back to reading my book, especially since we are sitting in the school library where Ross is doing some research and I am sure he is going to need his computer soon. Oh, and if you are wondering about the new picture I posted at the top of the page, it is from Disneyland. The bright orange thing in the background is the pumpkin-shaped Mickey ears they have out for Halloween. Right before I started working we got annual passes to park and have made a few trips up there to get away for awhile.
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